For players aged 21 and above only

lb888's commitment to responsible gaming

Enjoy your entertainment within limits. lb888 gives you all the tools and support you need to stay in control of your play.

Why it matters to keep gaming in control

Online casino and betting is a form of entertainment — but like any entertainment, it needs to have limits.

lb888 believes that responsibility is the foundation of a healthy and enjoyable gaming experience. Every player should consider their own means and state of mind before they start playing. If the purpose of playing becomes chasing losses or treating it as a primary source of income, that can be a sign of a problem.

On the lb888 platform we maintain a safe, transparent, and fair environment where every member can set their own pace and limits. Our goal is not only to entertain — it is to look after your overall wellbeing.

21+ only: Only players aged 21 or above may register and operate an account at lb888. Access by minors is strictly prohibited.

Remember: Winning is never guaranteed. Due to the house edge, casino games are mathematically in the house's favour over the long run. Never wager money you cannot afford to lose.

Warning: Never bet with borrowed money, loans, or funds set aside for essential expenses. Gaming is never a solution to financial problems.

lb888's protection tools

Our platform offers several effective tools to help you stay in control of your gaming experience.

Deposit Limits

Set a limit on how much you deposit each day, week, or month. Once a limit is set it takes effect immediately, and there is a waiting period before it can be raised.

Session Time Limits

Decide for yourself how long you play in one sitting. When the set time is up, the platform will notify you and, if needed, the session will pause automatically.

Time-Out (Break)

If you want to take a break from gaming for a while, use the time-out feature. Your account can be temporarily suspended for anywhere from 24 hours to 30 days.

Self-Exclusion

If you feel gaming is getting out of control, use the self-exclusion feature to close your account for an extended period. This decision takes effect immediately.

Activity History

View your betting history, a summary of wins and losses, and your deposit and withdrawal records at any time. Stay informed and make better decisions.

24/7 Support

lb888's support team is always ready to help with any concern or issue. Reach us via live chat or email — in both Bengali and English.

Warning signs of problematic gaming

The signs below may indicate problematic gambling — it is important to seek help in time.

You keep returning to win back money you have lost and cannot stop.

You are prioritising gaming over family, friends, or work.

You are borrowing money or using household funds to gamble.

You are lying about your gaming or hiding it from others.

You have tried to stop gaming but keep failing.

You are turning to gaming to cope with stress, anxiety, or depression.

If you notice any of the signs above, please contact us or seek professional mental health support. You do not have to face this alone — asking for help is a sign of strength.

How to activate protection tools

Activating protection tools at lb888 is straightforward — just a few steps.

  • 1

    Log in to your account — Go to your lb888 account and open your profile settings.

  • 2

    Open the responsible gaming section — Inside settings, select the "Responsible Gaming" option.

  • 3

    Set your preferred limits — Choose your deposit limit, session time, or time-out period.

  • 4

    Confirm — Save your changes. Reducing a limit takes effect immediately; increasing one requires a short waiting period.

  • 5

    Get support — If you have trouble making changes yourself, contact the lb888 support team directly.

Healthy gaming habits

A few simple habits will keep your gaming experience enjoyable at all times.

  • Set a fixed budget before you start playing and stick to it.
  • Set a time limit — take regular breaks instead of playing for long stretches at a time.
  • Do not place more bets out of frustration or disappointment after a loss.
  • See gaming as entertainment, not as a way to earn money.
  • Do not play while drinking or tired — it affects your decision-making.
  • Do not replace time with family, studying, or work with gaming.
  • Review your gaming history from time to time and monitor your spending patterns.
  • Make sure teenagers or children cannot access your account.

Self-Exclusion — your major decision

Self-exclusion is for the moment you realise gaming is getting out of control. It is not a sign of weakness — it is a brave and conscious step taken for your own and your family's wellbeing.

When you activate self-exclusion at lb888:

  • No login, deposit, or betting will be possible from your account.
  • Promotional emails and notifications will be turned off.
  • Any balance in your account will remain safe.
  • Your account cannot be reactivated before the set period ends.

To activate self-exclusion, email [email protected] or submit a request directly via live chat.

Protection of minors

lb888 treats the protection of minors as the highest priority. Age is verified at registration on our platform. Keep your password secure and remember to log out so that minors cannot access your computer or mobile device. Using parental control software on your device is recommended.

Reality check

After extended play, lb888 will automatically remind you how long you have been playing and what your wins and losses for the session are. This reality check feature helps you make informed decisions.

Get help and support

You are never alone — lb888 and professional services are always here for you.

Live chat support

Contact lb888's 24/7 live chat support. Ask any responsible gaming question or request to activate a tool directly. Speak in Bengali.

Email Support

For self-exclusion, deposit limit changes, or any other responsible gaming request, email: [email protected] — we respond in both Bengali and English.

Professional support

If you feel your gaming habit is having a negative impact on your life, speak to a mental health professional. Mental health services are available in Bangladesh through Kaan Pete Roi.

Frequently asked questions

Answers to common questions about responsible gaming.

Deposit limits control how much money you can add to your account on a daily, weekly, or monthly basis. Lowering a limit takes effect immediately. To raise a limit, you must wait through a cooling-off period — this ensures the decision is not made on impulse. You can view and change your limits at any time from your account settings.

No, activating self-exclusion keeps your account balance completely safe. Once the exclusion period ends, you can use your account normally and withdraw your balance. If you wish to withdraw your balance during the exclusion period, please contact our support team.

A time-out is a short-term break — typically 24 hours to 30 days. It is intended for moments of temporary stress or fatigue. Self-exclusion is a longer-term measure that closes your account for several months or more. If you feel that your gaming habit is becoming a genuine problem, self-exclusion is the right step.

Self-exclusion requests are normally made by the account holder. However, if you are unable to do so yourself — due to illness or another issue — our support team can assess the situation and assist. Please write to [email protected] with full details.

No, not at all. lb888 is for players aged 21 and above only. Age is verified at registration and minors cannot open an account. If you suspect a minor is using your account or someone else's, please notify our support team immediately.

You can reach us in two ways: (1) via live chat — available 24/7 for an immediate response; (2) by email at [email protected] with full details. Speak in whichever language you are comfortable with — Bengali or English. Our team will review your situation with complete confidentiality.

Enjoy lb888 responsibly

Cricket betting, slots, or live casino in a safe environment — get full entertainment within your limits.

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