lb888's Privacy Policy

lb888 ("we", "us", "platform") operates an online casino and betting service for users in Bangladesh. When you visit our website lb888.mom, create an account, or use any of our services, you come under the scope of this privacy policy.

The purpose of this policy is to clearly inform you what types of information we collect, why we collect it, how we store it, and what rights you have over your information. We believe transparency is the foundation of a trustworthy relationship.

This policy applies to all pages of the website, the mobile version, and all digital services of lb888. We are not responsible for third-party websites or services, and those parties should be consulted regarding their own privacy policies.

lb888 only collects information that is necessary for providing our services, ensuring security, and meeting legal obligations. We collect the following types of information:

2.1 Registration & Identity Information

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID (NID) or passport details (for KYC verification)
• Residential address

2.2 Financial Transaction Information

When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or bank transfer, the relevant mobile number or bank account details are recorded. Card or PIN numbers are not stored in our system — that information goes directly to the payment processor.

2.3 Gaming Activity Information

• Game history, bets placed, and win/loss records
• Account balance and bonus usage history
• Time spent on the platform and type of activity

2.4 Technical Information

• IP address and device identifier
• Browser type, operating system, and screen resolution
• Cookie and session data (details in Section 7)
• Login time, location data (at district level)

lb888 uses your personal information only for the following purposes:

lb888 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Payment Partners

The minimum necessary information is shared with the relevant payment providers to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer. These providers have their own security standards and may only use the information on our behalf for the purpose of processing transactions.

4.2 Technology & Game Providers

Certain technical data (such as session tokens) may be exchanged with game developers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft for platform integration. Personal identity or financial information is not shared at this level.

4.3 Legal Obligations

Information may be provided in response to a court order, a valid legal request from an investigative authority, or a mandatory legal requirement. In such cases, we always provide only the information requested and, where applicable, make efforts to notify you.

4.4 Business Restructuring

In the event of a business merger, acquisition, or asset transfer, user information may pass to the relevant parties, however this privacy policy will remain in effect.

lb888 follows industry-standard technical and organizational measures to ensure the security of your information.

5.1 Encryption & Technical Protection

• All data transmission is secured via SSL/TLS encryption
• Sensitive information (passwords, financial data) is stored in encrypted form
• Regular security audits and vulnerability assessments are conducted
• Two-Factor Authentication is available
• Access control — only authorized staff can view information

5.2 Data Retention Period

All information is retained while the account is active. Even after an account is closed, certain information may be retained for a defined period for legal obligations, dispute resolution, and fraud prevention. Once the applicable legal retention period has passed, information is securely deleted or anonymized.

5.3 Response to a Data Breach

If a data breach occurs, we will notify affected users and relevant authorities as quickly as possible and take immediate steps to minimize damage.

You have the following rights over your personal information. Contact us to exercise any of these rights.

To exercise any of the above rights, write to us at [email protected]. We will respond to your request as quickly as possible.

The lb888 website uses cookies and similar tracking technologies that improve your browsing experience and ensure the functionality of the platform.

7.1 Types of Cookies

• Essential cookies: Maintaining login sessions, security tokens, and saving preferences — the platform cannot function properly without these.
• Performance cookies: Measure page load speed, error monitoring, and overall site performance.
• Analytics cookies: Analyze user behavior (anonymously) so we can improve our services.
• Preference cookies: Remember language, display settings, and other personalized preferences.

7.2 Cookie Controls

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some login and payment-related features to stop working.

lb888 is for users aged 21 and over only. Our platform does not collect or process the information of minors in any way. Age verification is mandatory during registration.

If we become aware that a minor's information has entered our system, that account will be closed immediately and all related information will be securely deleted.

If a parent or guardian suspects their child is using our platform, please contact us at [email protected].

lb888 reserves the right to update this privacy policy from time to time. Changes may occur in the following circumstances:

• Due to changes in laws or regulations
• When new services or technologies are added
• When best practices in data protection change
• When clarification is needed based on user feedback

For significant changes, we will notify you via your registered email or when you log in to the platform. Continuing to use the platform after a change is considered acceptance of the updated policy.

The current version of the policy is always available at lb888.mom/privacy-policy.

For any questions, requests, or complaints regarding this privacy policy or your personal information, please contact us. Our support team is active 24/7 and ready to respond in both Bengali and English.